Website Migration for Keskisenkello

A full e-commerce overhaul for Finland’s leading online watch retailer.

Elevating Keskisenkello with Goodahead’s Strategic E-Commerce Overhaul.

Customized Solutions and Seamless Integrations:

Engraving' and 'Gift Cart' modules personalized the shopping experience

DNDC, Odoo ERP, and AlgoliaSearch optimized operations and search capabilities.

Following this e-commerce revolution, we introduced an AI-driven chatbot, transforming customer service into an area of competitive advantage.

Immediate response to customer inquiries, ensuring no question goes unnoticed.

Drastically reduced response times, leading to greater customer satisfaction.

High precision in understanding and addressing customer needs.

Uninterrupted support, showcasing our commitment to customer care.

This smart conversational agent has not just upgraded the customer interaction but has also achieved remarkable improvements in our KPIs:

Immediate response to customer inquiries, ensuring no question goes unnoticed. Cut by over 50%, reflecting our dedication to efficient service.

Boosted by 30%, mirroring increased happiness with our services.

Maintained at 100%, demonstrating our promise of constant availability.

Enhanced by 40%, proving the bot's effectiveness in resolving issues.

Embrace the future of customer service with Goodahead’s pioneering AI chatbot — a tool where every interaction is a step towards excellence.